Do you have a policy to research, or a procedure to rewrite? Maybe you have the basic idea of what you want to say, or how you want the process improved, but can't capture it in words?
This is where I can help . I have extensive experience working with procedural documents within a quality controlled environment. I can research a topic, identify legal requirements and map out what actually is happening in a process. Or you might have all the content, and just need me to edit a document and design a template, for your policies and procedures to follow.
I am basically a document expert, with extensive experience implementing document control systems (SharePoint 2007/2010). I have copy-writing, formatting and editorial skills (B.A English/Phil), which I use to write policies, procedures, promotional copy and intranet content. This all sits on top of a foundation of process analysis (Six Sigma Green Belt) and legal research skills (Grad Dip in Law - UTS). I am passionate about the importance of customer service and that the needs of external customers, should drive the internal business processes.
Current Workload - August 2017
For the past six months, I have been working on an ongoing project writing child care policies for a software developer and this will be completed in December 2017. If you need my help outside of this time frame, or you have a small project that you urgently need help with, then drop me a line and we can discuss your requirements and my availability.